King of Campus Policies
Your satisfaction means everything to us! We offer only the highest quality screen printing. If your shirts are misprinted or damaged in any way,
we will replace or credit your order. Simply send us an email at shirts@kingofcampus.com or call us at (408) 288-7433 and we will work with you to
quickly resolve the problem. All claims should be made within 10 business days from receipt of merchandise.
Due to the nature of custom printed apparel, we can not accept returns or exchanges of any items unless the merchandise is misprinted,
materially flawed, or defective. In addition, please note that sizing can vary between manufacturers and styles. If you have any questions
about how a garment may fit, or to purchase a sample product, please contact us at (408) 288-7433. We can not be responsible for the purchase
of incorrect sizes and will not be able to accept returns for this reason once the garments are custom printed.
When Placing an Order
A non-refundable deposit of one half (1/2) of the total estimated costs of items
being ordered, is due before the start of the art preperation and printing
process. The standard turn around time for a print order is three to seven
(3-7) business days after the approval of final artwork.
Rush Orders
Rush orders have an extra fee that will be determined by King of Campus on a case by case basis. These rush order fees are dictated by the complexity and immediacy of the individual
print order. Occasionally due to circumstances beyond our control, without notification of the client, a work order may undergo alterations that may differ
than those agreed upon, including the date and time in which you may actually receive your goods.
After Order Completion
We are not a storage facility. The first week after the completion of a print order is free of charge. After that, there is a
$4.00 fee per day for every day after that. If an order is left for more than 20 days then the order is donated to
a local charity.
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King of Campus Shirt Printing is Located in San Jose, Ca. 95126
1177 W. San Carlos St. Phone (408) 288 7433
shirts@kingofcampus.com
